In this episode of the podcast, we are discussing how Financial Services professionals can truly service individuals with seen/unseen disabilities considering the Financial Conduct Authority’s Consumer Duty Final rules and guidance that are now live from July 2023.

We are joined by Sarah Stephenson-Hunter, an EDI professional specialising in disability and LGBTQ+ training, advocacy and public speaking.
Peter Hamilton, Head of Market Engagement at Zurich, and the Government Disability and Access Ambassador for the insurance industry.
And Johnny Timpson, a Financial Services Consumer Panel Member and Financial Inclusion Commissioner.

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