Matt Jung is the Co-Founder & FABulator of Comfort Research, inventors of the world’s largest beanbag brand, Big Joe. Matt is a futuristic growth inspired leader who has a great passion for culture, strategy, and innovation. He and his partner Chip George have generated a unique and inspiring approach to employee engagement that serves as the core of their business. What you’ll learn about in this episode: Why it took 18 years for Matt’s business to find “overnight success”, and how Comfort Research’s core values fueled their growth Why it is crucial for your organization’s core values to be concise, authentic and unique to you How Comfort Research’s culture manifesto was designed, and why it is always evolving and being reworked How Comfort Research uses a system called the Net Promoter Score (NPS) to gauge customer satisfaction and the success of the company culture Why sustainability and being a “green” organization are important philosophies for Comfort Research Why mistakes and failures can become valuable lessons, and why success doesn’t teach you anything Why Matt and Comfort Research believes in “spending behind their success” instead of “spending ahead” How Matt, Chip and their business partner George realized that Comfort Research needed to put together an advisory board How business acquisitions have accounted for more than 50% of the growth of Comfort Research How to contact Matt Jung: Website: www.comfortresearch.com/tour/ Email: [email protected] Facebook: www.facebook.com/ComfortResearch/ Resources: Mold Your Own Blog: http://comfortresearch.com/moldyourown/ Free Culture Tours: http://comfortresearch.com/tour/

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