Is this reasonable… or just ridiculous? In this episode of The Ordinary Effect, host Guido Perino unpacks the growing frustration many of us feel but rarely articulate: Why is good service becoming so rare? From home repairs to car buying, Guido explores real-life examples that highlight how far companies have strayed from transparency, trust, and follow-through.What you’ll hear:A brutally honest account of trying to buy a simple patio door—and the bizarre sales tactics that followedThe true cost of poor communication and lack of follow-upWhy “value for money” means more than just the lowest priceHow meaningful business relationships can still exist—and what sets them apartThis isn’t just a rant. It’s a thoughtful look at the invisible friction that affects our everyday lives and decisions. If you’ve ever walked away from a transaction feeling disappointed or unsure, this one will hit home.

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