When to Walk Away from a Client (And How to Do It Gracefully)

14/10/2025 15 min Episodio 40
When to Walk Away from a Client (And How to Do It Gracefully)

Listen "When to Walk Away from a Client (And How to Do It Gracefully)"

Episode Synopsis

You’ve put in the hours.You’ve delivered the work.But every interaction with that client leaves you drained.Here’s the truth: keeping every client is self-sabotage. Real leadership is knowing when it’s time to say “no.”In this episode of The OBM Show, I’m breaking down the five undeniable signs it’s time to walk away from a client, and giving you the exact step-by-step process to offboard with clarity, confidence, and professionalism.Here’s what we cover: • Why fear, scarcity, and people-pleasing keep OBMs stuck with bad-fit clients • The 5 red flags that mean a client relationship has expired • How to use the “Graceful Exit Protocol” to offboard without drama • A real story of an OBM School student who let go of a toxic client - and instantly signed her dream one • Why letting go is stepping into leadership - and the key to calling in aligned clientsWhether you’re holding onto a draining client or just want to set stronger boundaries, this episode will give you the clarity and tools to make brave, CEO-level decisions in your business.Join us for our next round of OBM Week - a three day, LIVE virtual event where we’ll dive deeper into how to step into the OBM role with confidence and clarity. → https://www.obmschool.com/info/—----------------------------Thanks for tuning in to The OBM Show - your go-to podcast for Online Business Managers and entrepreneurs who want to scale strategically and sustainably. If this episode resonated with you, be sure to follow the show and leave a review. It helps more aspiring and established Online Business Managers find this content and grow their businesses with confidence. ✨ Ready to take the next step? Grab your free OBM Starter Kit → obmschool.com/starter Explore more tools and trainings → obmschool.com/resources Learn about becoming a CPD-certified Accredited Online Business Manager → obmaccreditation.com 🧭 Not sure where to start?Find out your OBM Archetype and get personalized next steps → obmschool.com/quiz 📺 Prefer to watch? Subscribe to our Youtube Channel and hit the bell icon to get notified when we drop a new video → youtube.com/@SarahNokedOBM Until next time, keep building the business behind the business.

More episodes of the podcast The Online Business Manager Show with Sarah Noked