The role of agile in developing digital customer experiences in financial services

10/05/2021 31 min
The role of agile in developing digital customer experiences in financial services

Listen "The role of agile in developing digital customer experiences in financial services "

Episode Synopsis

During this episode, we explore what agile means within the context of financial services and the role that agile methodology has to play in the design and delivery of digital experiences and why agile is more than just a buzzword used in software development. During this interview, we also covered:Why agile is more than just a buzzword The debate between waterfall and agile and the pro and cons of eachWhy large FS institutions find agile so challenging to implement A breakdown of the building blocks that go into the rollout of an agile approach to digital experiences How an agile approach can help FS brands to deliver faster improvements to the customer experience To get in touch with future questions or to be interviewed for a future episode, email [email protected] or visit us at www.ratiofs.com

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