In this episode of The Marketing Factor, host Austin Dandridge sits down with Suze Dowling, co-founder, operator, and one of the sharpest minds in DTC. From her unexpected path to Gin Lane to her role shaping the brand collective at Pattern, Suze unpacks what it really takes to build emotionally resonant brands in today’s landscape.They get into the weeds on why email still outperforms, how to hire for curiosity (not credentials), and what a “clarity check-in” can do for your business. You'll also hear Suze’s take on navigating acquisitions without losing a brand’s soul, her personal rituals for staying balanced, and why Melbourne might just be her spirit city.Whether you're scaling a DTC brand or just trying to get your email flows to convert, this episode delivers sharp insight without the fluff.Highlights:Creating tension for emotional connectionThe underrated power of email marketingWhy hiring curious people changes everythingUsing clarity check-ins to stay focusedWhat makes a brand acquisition actually workChapters00:00Introduction to Suze Dowling and Her Journey02:49Transitioning from Marketing to Brand Building05:22The Evolution of DTC Marketing Strategies08:14Understanding Consumer Behavior and Engagement10:42The Importance of Email Marketing in E-commerce13:34Navigating the Challenges of a Holding Company16:16The Role of TikTok in Modern Marketing19:13Final Thoughts on Marketing Strategies and Brand Growth25:02Performance Marketing Insights26:10The Clarity Check-In Framework29:56The Power of the Pivot32:22Hiring for Curiosity33:53Evaluating Brands for Acquisition37:02Revitalizing Acquired Brands40:57Daily Habits for Sanity43:18Admiring Innovative Brands

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