Listen "Unnamed Technology Podcast - Up Next in Customer Communications and Research and Video"
Episode Synopsis
In their eighth episode but their first with an actual series name, Keypoint Intelligence’s Anne Valaitis and Carl Schell belatedly greet the new year with new tech talk. After starting with thoughts on the potential Xerox-Lexmark deal, they dive into conversation around customer communications and customer experience (CX), along with the research being conducted, before turning their attention to video and why it’s so vital these days.
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