Welcome to BraTopia: the largest luxury lingerie and swimwear company in Calgary. Whether you're totally comfortable being surrounded by all things lacy, or if (like me) you blush just walking through the doors, this episode has something for everybody. I talked to Founder & CEO Colette Hamon about breaking down your customer's psychological barriers, responding to negative reviews, the 'Ozempic Effect', and where business owners are really dropping the ball. Plus what can we learn from Ted Lasso about leadership? If owning a business is like a long-term marriage, Colette will give you the tips and tricks you need to keep that spark alive.See omnystudio.com/listener for privacy information.

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