In this episode of the K IN KLARITY podcast, host Mezue Eneh speaks with Monica Courtade, a healthcare operator and multi-exit startup leader, about the real mechanics of the U.S. healthcare system: why data is fragmented, why physician burnout is systemic (not personal), and how to build for scale before you grow. She shares lessons from scaling telehealth through an IPO, building a virtual medical practice, navigating complex payer relationships, and translating clinical and operational outcomes into language investors and insurers actually care about. Monica also explains why “connective tissue” and interoperability are underrated, how to think about payer timelines, and what it takes to build high-performing, cross-functional teams in a high-growth healthcare environment.#healthcare #healthcareindustry #startup #futureofhealthcare #healthcarestartup #healthtech

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