How To Handle a Drop In Production In Your Sales Team

06/10/2021 11 min

Listen "How To Handle a Drop In Production In Your Sales Team"

Episode Synopsis

What to do when sales stats slump:
The natural reflex is to implement a new program. You have a sales rep who has a few solid weeks, and all of a sudden his stats crash down. You want to help the guy, and you’re confused as to why he isn’t doing too well. So, naturally, you suggest a course of action he take to improve his statistic and clear up whatever area of his life he is having trouble in.
This is a MISTAKE!! What you should do is look back at the few weeks he was having success, compare them to now, and find out what he left out.
Did he stop exercising at a certain time of the day?
Did he change his lunch time, or did he have any dietary changes?
Has he made any changes to his daily schedule?
Did he stop doing something in his sales presentation that he was doing before?

This is the most common one I have seen from someone who is level-headed

Does he have something personal going on in his life that is distracting him?
Has he done something unethical against someone else that is causing his statistics to drop due to a trickle-down effect?
Does he no longer feel sold on the product?
Is there some sort of malfunction with the software, programs, or machinery he is using?
Is someone at home telling him he is working too hard and should take it easy?
Is he making excuses and hiding something?
Those are a bunch of questions you have to ask yourself and the agent to isolate what it is that changed. SOMETHING changed. There is no such thing as a bad week, but there is a such thing as a bad performance. If he had several good performances and then a bad one, there is something that changed, and its YOUR job to help him figure out what it is.
THE SOLUTION

Bypass habits and get down and dirty in work mode. Put in overtime, and focus on the basics that work
Handle whichever question above indicated a change or an outpoint, and create a solution so that it never happens again. Something was stopped that he was doing before, so you need to rehab the previous action, emotion, or mindset that allowed the sales person to flourish
The sales person must use personal control to handle the situation and make sure that it never happens again
Help him reorganize his life so that the situation never arises again
Create a firm policy to make sure that the bad stuff is removed and the good stuff that worked before is brought back in

I hope this helped!
If you have any questions about building a sales team, please reach out to me at [email protected] ! Thank you!