Send us a textWhen a loved one can't drive themselves to medical appointments, who can you trust to get them there safely? It's a question many families don't consider until they're frantically searching online during a crisis, often discovering an industry they never knew existed.The vital world of non-emergency medical transportation (NEMT) takes center stage in this eye-opening conversation with three business owners who've built companies founded on compassion, safety, and dignity. Cliff Montemayor (Ride N Safe), Shawn Shannon (Shannon Non-Emergency Transport), and Alonzo Burton (Comfort Care) share the deeply personal experiences that led them to create transportation services that go far beyond just driving people around."Would this be good enough for your mother?" This powerful question guides everything from driver selection to vehicle maintenance in an industry where details matter profoundly. The owners reveal how their drivers become extended family for many passengers, sometimes representing the only social interaction some elderly clients experience. They emphasize the critical difference between bargain transportation and quality care, highlighting the sometimes shocking safety issues they've witnessed from less reputable providers.What separates these companies is their unwavering commitment to treating passengers with dignity. From customizing music selections to ensuring proper wheelchair securements with shoulder harnesses, these small touches transform transportation from a clinical necessity into a caring experience. The entrepreneurs also discuss their collaborative approach to raising industry standards rather than viewing each other as competitors, creating an NEMT care network focused on accountability and shared excellence.For families navigating healthcare transportation challenges or entrepreneurs interested in entering this growing field, this conversation offers invaluable insights and practical guidance. Listen now to discover the hidden world of non-emergency medical transportation and the compassionate professionals working tirelessly to ensure no one misses life-critical appointments due to transportation barriers.Support the showPC Home Health:www.mypchomehealth.comInstagram:https://www.instagram.com/thejourneyoutpod?igsh=djNjbWNrc2F2czQ3&utm_source=qr Facebook: https://www.facebook.com/profile.php?id=61568597744080&mibextid=wwXIfr&rdid=38fbA21LxqTLyg99&share_url=https%3A%2F%2Fwww.facebook.com%2Fshare%2F1EWejFfkog%2F%3Fmibextid%3DwwXIfr# TikTok: https://www.tiktok.com/@thejourneyoutpodcast?_t=ZP-8v0jXdyHnDS&_r=1 The Journey Out Website:https://thejourneyout.buzzsprout.com/

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