Podcast 014 | Creating a Visual and Verbal Identity with Goodvoice GroupOn this episode, Jeanne talks with Martin Drexler and Jeremy Reeves of Goodvoice Group.6:26 “Our sort of core business metric is if we cry with our clients, we feel like we’ve likewe’ve really nailed it.”7:06 “100% of our clients come to us with a pretty shallow understanding of who they are. It’snot because they don’t know, it’s that they’ve never been invited to think deeply about it.”9:15 “This new era is going to require a ton of resolve…let it press you into a resolveconnected to your deepest aspirations.”14:19 “It didn’t take a ton of money, they didn’t have to change a lot, but they had to have theimagination to see that they can still move forward and be something within the core of who theyare.”15:31 “The two most important values as you are engaging with your customers as humanbeings are empathy and curiosity, especially in this time.”16:47 “Am I feeling also this strange sort of defiant hope? I think I am, on my best days I am.Then my customers are probably feeling that, too.18:59 “Right now we’re in the age of tribal association; every human being is part of a tribe,subconsciously. This is where the empathy comes in. How do we make somebody associatewith a tribe?”22:02 “Curiosity in a moment like this allows a business owner to say to her staff “What otherthings are you good at? How can we, as a tribe, committed to each others’ well-being, andcommitted to the well-being of our customers, how can we pivot to use underutilized gifts.”23:05 “We have to educate people to be brave. People are afraid to stand out, but always tellthem be afraid to not stand out.”35:52 “We tend to have these two categories: what are the things we are good at, and whatare the barriers for us. And what this time is allowing for us is to ask how the barriers can begifts also.”42:30 “Clarity is ‘Here’s how you can become who you want to be with the assistance of what Ido as a business. Here’s how I help you be the person you want to be.’”48:54 “To test for clarity, I would suggest getting in touch with a receiver of your message. Gofind someone, send them the copy you wrote for your website, and ask them what they heard.”52:39 “We understand Brand Humanity as your company being perceived as a person. Soyour company, to the exterior, how it’s perceived in the world, is actually very close to being aperson.”53:35 “The longer a company is in operation the farther away from their initial motivation andpurpose they get. And what we want to do is bring them back to that initial seed of motivation.” Goodvoice Group is a creative agency that exists to multiply self-understanding, discover clarity, and design simplicity, so that companies can shape a bright and flourishing future.Goodvoice Group Jeanne OliverTen Tips To Take Back The PeaceA free ebook if you are looking for some rest in your day-to-day like I was.Get your free resource Ten Tips HERE. Become the artist you dream to be. Creativity is Calling at jeanneoliver.com. You can connect with Jeanne on Instagram and Facebook.

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