Chapter 7, titled "The Role of AI in Banking," explores how artificial intelligence (AI) is transforming the banking sector by mimicking human cognitive functions to enhance financial services. It discusses the implications of deep learning and the emergence of robo-advisors that automate investment and banking tasks, thereby providing smarter banking solutions. The chapter highlights the potential for AI to take over routine banking functions, allowing for more personalized services and efficient operations. Additionally, it emphasizes the importance of redefining the role of humans in banking, as AI takes on tasks traditionally performed by bank employees, changing the landscape of customer interaction and service delivery in the financial sector.

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