As academic institutions, we often find ourselves frustrated by the complexities of care transfer processes and the challenges of working with referring hospitals. It's easy to forget that everyone involved is striving to do their best under difficult circumstances. In this episode, I'm joined by Dr. Angela Ingraham, who encourages us to stay curious and open-minded in the face of these challenges.Dr. Angela (Angie) Ingraham, MD, MS, currently serves as Associate Vice President of Member Networks at Vizient, Inc. In her role, she leads and oversees the development of networks for Chief Medical Executives and Chief Data and Informatics Executives. Before joining Vizient, Dr. Ingraham was an Assistant Professor of Surgery at the University of Wisconsin-Madison, where she practiced as an acute care surgeon, staffing trauma, burn, surgical critical care, and emergency general surgery service lines.Additionally, Dr. Ingraham led a health services research program with over $1.1 million in funding from the National Institute on Aging and the Agency for Healthcare Research and Quality. Her work focused on improving communication and coordination in interhospital transfers for emergency general surgery patients. At UWHealth, she also served as the Associate Medical Director for the Emergency General Surgery Service, driving quality and performance improvement initiatives.Dr. Ingraham holds a medical degree from Loyola University Chicago Stritch School of Medicine and a Master of Science in Clinical Investigation from Northwestern University. She completed her general surgery residency at the University of Cincinnati and an acute care surgery fellowship at the University of Pittsburgh. She is board certified in both general surgery and surgical critical care through the American College of Surgeons.Featured in this episode:Patient advocacy & patient-centric care in traumaTrauma care, transition, and patience Giving each other grace in transfer careHealth Advocate XCenter for Patient PartnershipsSEAK Conference Are you enjoying The Intentional Surgeon podcast? Sign up for our newsletter here to receive an exclusive bi-weekly blog, offering deeper insights into each episode and additional content you won't want to miss.Want to create a curious and empathetic workplace for your residents? Sharon, a surgeon, coach, and speaker, can help you define and refine your unique leadership qualities. Whether you’re seeking personal coaching, professional development for your team, or a refresher on seizing opportunities, Sharon has the expertise to guide you. Contact Sharon for more information. Follow on social media:FacebookXInstagramLinkedIn

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