In this episode, Shobhit sits down with Saurabh Sharma, Chief Product Officer at You.com, to unpack what it takes to lead in the rapidly evolving world of AI.Saurabh shares his journey from starting out as an engineer at IBM, to building products at Google and OpenSea, and now driving applied AI innovation at You.com. Along the way, he reveals lessons learned from frontier markets like NFTs and AI search, where product–market fit is anything but obvious.This conversation dives deep into:Why evals are the new PRD, UX, and SLA in AI product developmentHow to build AI products users actually trust and adoptThe role of ethics, compliance, and tone in responsible AI designNavigating ambiguity in frontier markets with his “Three E’s framework” (Exploration, Expansion, Engineering)Why product managers can’t delegate listening to customersPersonal lessons on continuous learning, resilience, and intellectual curiosityTimestamps00:00 – Welcome & Introduction00:33 – Meet Saurabh Sharma01:06 – From IBM engineer to Google PM: Saurabh’s journey02:50 – Common threads across Google, OpenSea, and You.com06:07 – Building AI products: lessons from the frontier14:54 – The “Three E’s” framework for strategy in ambiguous markets23:36 – Ethics, compliance, and trust in AI design25:39 – Personal insights: books, health tech, and definitions of success29:31 – Closing thoughts & where to connect with SaurabhConnect with Shobhit Chugh here: https://www.linkedin.com/in/shobhitchugh/Connect with Saurabh Sharma here: https://www.linkedin.com/in/saurabhs/Connect with youdotcom here: https://www.linkedin.com/company/youdotcom/www.intentionalproductmanager.com

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