Chrissy Brown is the Chief Operations Officer of Atlantic Bay Mortgage Group. With over 25 years of financial services lending experience, she has worked for large banks, regional banks, brokerages, and independent mortgage bankers. Her passion lies in creating an operational team and experience she always wished she had. She aims to help each team member reach their highest potential while improving their personal lives through balance and appreciation.Now that she has the privilege of overseeing all of Operations, she feels even more blessed to have had the opportunity to work in different areas. She firmly believes that it makes a world of difference when management can empathize with their teams’ challenges and stresses. It is her honor to serve her staff, and she continues striving to create an environment for her team that gives them the tools and support they need to flourish more than they thought they could.Chrissy was named the 2021 Women of Influence by Housing Wire, honored as one of the 2021 elite women in mortgage, and received the 2021 Hampton Roads Women in Business Award.In this episode, Jason and Chrissy discuss:Empathy and Authenticity in LeadershipBuilding Trust and ConnectionTaking Action on Employee FeedbackRelationships, Productivity & Overcoming the "Grind" MentalityHuman-Centered Leadership & Investing in PeopleKey Takeaways: Mastering empathy for leadership success leads to stronger team connections and improved collaborationBuilding trust in remote work teams creates a cohesive and productive virtual work environmentEffective stress management strategies enhance well-being and productivity in the workplaceNavigating the career development jungle gym leads to personal growth and professional fulfillmentEnhancing team productivity with relationships fosters a positive and supportive work culture“Relationships equal efficiency. Bottom line. ” - Chrissy BrownConnect with Chrissy Brown:Website: https://www.atlanticbay.com/ LinkedIn: https://www.linkedin.com/in/chrissy-zotzmann/ Connect with Steve and Jason:LinkedIn: Jason or SteveWebsite: Rewire, Inc.: Transformed Thinking Email: [email protected] notes by: Angelo Paul TagamaAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

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