In an industry overflowing with data, why are so many dealerships still struggling to act on it? In this high-impact session, we sit down with Jim Shorkey KIA Wexford’s GM to explore how today’s top operators are turning insights into action—from the phones to the service lane.We’ll break down the systems, coaching, and culture shifts that have helped forward-thinking dealers close the loop between visibility and execution. If you’re sitting on data you aren’t using—or using data that’s not driving results—this conversation is for you.

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