[Replay] In this episode, Steve is joined by Mary Rogers, General Manager of the Montage Laguna Beach. Mary has had an incredible career in hospitality, from starting at the age of 13 working at a small bed and breakfast in Ireland to managing the Fontainebleau Miami Beach, one of the world's most luxurious hotels. Throughout this conversation, Mary talks about the different roles she has worked in hotels, the importance of building relationships, and what her advice is for young hoteliers.Take the Listener Survey here: https://b5074ntfg57.typeform.com/to/msGXJBjiRealTime Reservation OfferThis episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory.The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, events, day passes, and much more.To learn more check them out here! Learn more about your ad choices. Visit megaphone.fm/adchoices

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