In this episode of The Hospitality Mentor Podcast, host Steve Turk chats with Anand and Nina, owners of the Barn B&B in Walla Walla, Washington. They share their inspiring journey from their extensive careers in the hospitality industry to fulfilling their dream of creating a unique luxury B&B. The discussion covers their initial planning, challenges faced during construction, the impact of COVID-19, and the meticulous guest experience they provide. Listeners also hear about their loyalty program, personal touches, and advice for couples working together in business. Tune in for a heartwarming and informative episode that delves into the dedication and passion behind a distinguished hospitality venture.00:00 Introduction to The Hospitality Mentor Podcast00:42 Meet Anand and Nina of Barn B&B Walla Walla01:17 The Journey to Walla Walla02:21 Creating a Unique Bed and Breakfast Experience03:20 Nina's Background in Hospitality04:18 Anand's Extensive Career in Hospitality10:00 Planning and Building the Dream B&B15:37 Opening Day and Early Challenges18:17 Navigating COVID-19 Challenges19:18 Guest Experience and Unique Features20:19 Warm Welcomes and Check-In Rituals23:42 Loyalty Programs and Special Offers28:32 Future Plans and Industry Trends30:31 Advice for Aspiring Hoteliers33:56 Marriage and Partnership Insights34:46 Conclusion and Final Thoughts

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