In this episode, Steve is joined by Dawn Gallagher, the Chief Commercial Officer at Crescent Hotels and Resorts. Dawn shares what led her to joining the hospitality industry, managing people that were older then her, leadership lessons she has learned, different roles she has had at various hotels, the owners and companies that she's enjoyed working with, and so much more.RealTime Reservation OfferThis episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory.The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, events, day passes, and much more.To learn more check them out here! Learn more about your ad choices. Visit megaphone.fm/adchoices

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