Samantha Green is the leader of a UK charity working on animal welfare in Sri Lanka. In today's conversation, Samantha shares how the Level Seven Senior Leaders programme helped her shift from top-down leadership to empowering self-managed teams. Samantha discusses her experience with cross-training staff, adopting 'Toyota-inspired' continuous improvement, and fostering a workplace of trust and transparency. Samantha also emphasises the importance of local leadership and provides practical advice for fostering a happy and inclusive workplace. You'll hear about the transformative impact of innovative leadership and investing in team development.Samantha Green's tips for a happy workplace:Visualise everything - whiteboards and on the wallsTrust people - give them control; not instructionsInvolve people in decisions that affect them

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