Barrett Chow, Executive Coach with McFarland Stanford, joins Marty to discuss why the green industry's approach to human resources is fundamentally broken—and how to fix it. Barrett shares the strategic framework that transforms HR from a cost center into a growth enabler.
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Episode Chapters:
00:30 - Episode Welcome
02:51 - Barrett’s Journey: From PGA Tour to Green Industry Coaching
04:23 - Why the Green Industry Is Different (And Better)
06:46 - Leaders Are Bringing in HR Much Earlier Now
09:34 - Why “People Operations” Eliminates the Grim Reaper Stigma
12:07 - Ways to Improve Your People Operations
16:29 - Transformational HR Practices
18:04 - Building a Positive Company Culture
23:06 - Defining Your Company’s Unique Value
24:14 - Creating an Inviting Workplace
25:10 - Managing Employee Engagement
27:28 - Promoting from Within
31:28 - The Importance of Stay and Exit Interviews
40:08 - HR Predictions for 2026
43:26 - Please Like, Share, Subscribe to the Grow Show!
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Show Notes:
HR Is a Philosophy, Not Just a Department – I heard the president of SHRM say "HR is not a department, it's a philosophy." Poorly run HR pits employees against the company, where people go to HR when they don't like a policy. That creates tension that's not needed. Well-run people operations creates strategic partnership.
Leaders Are Embracing HR Much Earlier Now – We...

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