CSM & Resilience

04/02/2025 51 min Temporada 1 Episodio 1

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Episode Synopsis

This first episode is about what it takes to build resilient processes in the customer success function aka sustainable processes for your team and your business.

Paula Recker, Yossi Vaknin and Stéfanie Boudiak shared their knowledge and passion for customer success and taking care of their team!

People make processes and processes are made for people. Learn how to maximise building the foundation for success for a business that last the test of time and growth.