Understanding obstacles to the COVID-19 vaccination is key for public sector leaders looking to run an effective vaccination program. With the aim to better understand these obstacles and redistribute resources more effectively, the State of California is tapping into the wide array of public sector feedback.

With Google Cloud’s enterprise sentiment analytics approach, in partnership with Syntasa, the California Office of Digital Innovation is tapping into these data sources and organized constituent sentiment in a way that could support a number of vaccine distribution stakeholders, from the Office of Emergency Services’ ability to plan mobile vaccination sites, to the Department of Public Health’s ability to run effective social media campaigns, among others.

In this episode of AI: Gov Reimagined, host James Hanson, group publisher for Federal and Technology Markets at GovExec speaks with two innovators at the California Office of Digital Innovation, JP Petrucione, deputy director of communications and insights, and Jeffrey Marino, the agency’s insight’s product lead as well as Google Cloud’s Public Sector Head of Customer Analytics Quinn Chasan about the California ODI’s efforts to better understand constituent sentiment with the support of Google Cloud technologies.

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