THE DISCOMFORT ZONE: How Leaders Turn Difficult Conversations Into Breakthroughs  by Dr. Marcia Reynolds
Leaders, managers, and coaches are charged with getting people to stretch their limits but are often unsuccessful. Top leadership coach Marcia Reynolds says the problem is that when incorrectly handled, difficult conversations create more resistance than growth. Reynolds offers a model and methods for discovering what to say so people change their own minds. As a result, leaders equip people to find their own solutions, see situations more strategically, and grow beyond their limitations.
Reynolds explains how to pick the right time and place to enter the discomfort zone and how to create a “safety bubble” so that people will trust your intentions.
Marcia Reynolds, PsyD, organizational psychologist and certified master coach, is president of Covisioning, a training and coaching firm helping companies worldwide unleash the brilliance in their people. Her clients include American Express, GlaxoSmithKlein, Ernst & Young, and many others around the world. She is a past president of the International Coach Federation.
 In her spare time, Marcia accumulates degrees. Her doctoral degree is in organizational psychology with a research focus on high-achievers in today’s corporations. She holds two masters degrees in education and communications.
Marcia's website is http://outsmartyourbrain.com/

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