Rethink Inclusion in Finance: Why Inclusive Design Is the Smartest Bet in Fintech - Samantha Lee

22/09/2025 21 min

Listen "Rethink Inclusion in Finance: Why Inclusive Design Is the Smartest Bet in Fintech - Samantha Lee"

Episode Synopsis

🎙️"If you don't have diversity in lived experiences, we're going to start to perpetuate by an infinite magnitude the inequalities that already exist in the system.”We met Samantha at Money 20/20 Bangkok and knew we had to bring her onto the show. In this conversation she challenges assumptions, surfaces hard truths, and shows how inclusive design isn’t just ethical - it’s smart business.In this special conversation, we dig into:✓ What gets missed when there’s no diversity at the decision-making table✓ The danger of designing for “ideal” users instead of real, messy humans✓ Why chasing hype without asking the right questions leads to fragile solutions✓ Practical ways fintech teams can build better, more thoughtful innovation from the ground upWhether you design products, build policy, lead teams, or care about fairer systems - this episode will make you rethink how finance gets built. #TheForwardPodcast #Rethink #SmartOSC #SamanthaLee #Fintech #InclusiveDesign #Innovation

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