Summary   If only people could just listen, and notice how it helps people to heal.   Despite my decades-long campaign to improve our listening skills, people are more interested in learning how to present or use language to influence. In fact from early years, we're taught how to read & write, but not how to listen.   Central to this episode is the inherent ability of introverts to be comfortable with silence which gives us the edge when we need to listen. And when we listen to understand not just respond, we enable people to begin to heal. This is an art that should be embraced because to someone who needs to be heard, it has a magical effect.   In a recent professional engagement, I witnessed how poor listening hindered communication and undermined respect, which I believe affects trust and connection.   I talk about distractions, how it erodes our listening prowess and leads to disconnected interactions - and how genuine listening can provide emotional security, a foundation of sincere human connection.   Key Points   Listening provides validation & emotional security. Poor listening is detrimental to connections. Anyone can improve their listening ability - it takes intention.   Resources   What Type of Introvert are you? Find out by taking the quiz here. Want to watch our Video LIVE Show? Tune-in here. Take advantage of the free Clarity call here. It's time to explore your development needs to unlock your potential. Sign-up for my weekly 'Reflections' email right here. Visit Joanna's website right here. Join the Flourishing Introverts Facebook Community of like-minded Introverts here.  

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