After conducting virtual courses over the last couple of weeks, Joanna was repeatedly asked to share a piece of advice about handling difficult situations that often involve "people." In this episode, our Host dives into the topic of Psychological Safety, to talk about establishing an environment where people can effectively say what needs saying without fear of judgement or humiliation.   Joanna takes us through the work of Dr. Timothy Clark: The Four Stages of Psychological Safety, using the lens of the extraversion bias that plagues so many introverts. This offers a unique perspective on inclusion and contribution and reminds us that we all have a part to play in creating a safe space to communicate for the people around us. The benefits to the organisation and individuals far outweigh the effort required to enable all to be heard.    KEYPOINTS: Creating Psychological Safety The Four Stages of Psychological Safety by Dr. Timothy Clark The three basic rights in employment Practical steps to ensure the Psychological Safety of others   PRODUCTS / RESOURCES:   The Four Stages of Psychological Safety by Tim Clark https://www.penguinrandomhouse.com/books/617259/the-4-stages-of-psychological-safety-by-tim-clark/   The Fearless Organisation by prof Amy C Edmonson https://fearlessorganization.com/the-fearless-organization   What Type of Introvert are you? Find out by taking this quiz: yourintroverttype.co.uk   Visit Joanna's website here: flourishingintroverts.com   Join the Flourishing Introverts Facebook community of like-minded introverts here: web.facebook.com/groups/Introvertscorner

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