ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Old Habits Die Hard in the Car Business"
Episode Synopsis
This week, we dive into some real-time stories of customer experience at dealerships. Both of us have noticed a deterioration of general behavior within the interactions between dealership personnel and customers and we’re a little worried about where we go from here.Takeaway: Be truthful with the customer. Music: On SNL: Elvis Costello and the Beastie Boys -Radio,RadioFoo Fighters in Sept at Dana Point $825. Glad I got to see them when it didn’t cost so much!We’re sad to hear Mike Ness (Social Distortion) has throat cancer. If you're a car person (worked/working in dealerships like us) we want to hear from you. Email either (or both) of us!Kathi: [email protected]: [email protected]
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In God we trust