In this episode, I was lucky enough to interview Fiona Jamison, President and CEO of Spring International. Fiona's journey from a British helicopter factory to becoming the accidental CEO of a prominent HR analytics firm is both fascinating and inspiring. Having purchased the company to ensure its continuity, Fiona shares the unconventional story of how her three-year plan turned into a long-term commitment. She discusses an effective sales approach, where she sees herself more as a relationship builder than a seller. By understanding clients' pain points and tailoring solutions, she aims to make a meaningful impact on their organizations. She also shares her experiences as a speaker, detailing the initial discomfort she overcame to effectively communicate her passion for data and workplace improvement.Spring International, specializing in employee research and people analytics, takes a unique approach to customizing surveys for clients, ensuring a focus on their specific industry and workforce. Fiona highlights the company's commitment to actionable insights, emphasizing the importance of moving beyond generic engagement metrics to drive real business performance improvements. Get ready to be inspired on your journey to becoming an aspiring entrepreneur and business leader in this episode of The First Customer!Guest Info:Spring Internationalhttp://www.springitl.comFiona Jamison's LinkedInhttps://www.linkedin.com/in/fionajamison/Connect with Jay on LinkedInhttps://www.linkedin.com/in/jayaigner/The First Customer Youtube Channelhttps://www.youtube.com/@thefirstcustomerpodcastThe First Customer podcast websitehttps://www.firstcustomerpodcast.comFollow The First Customer on LinkedInhttp://www.linkedin.com/company/the-first-customer-podcast/

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