Insights from a Cross-Industry Expert ft. Gwen Klapperich

12/10/2025 28 min Temporada 1 Episodio 45
Insights from a Cross-Industry Expert ft. Gwen Klapperich

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Episode Synopsis

🚀 Stop just training, start leading! 🎧 Join the E-learning Champions Squad as Shalini welcomes Gwen, an expert in adult professional growth across diverse sectors. Discover how L&D pros can evolve from training providers to strategic business partners by speaking the C-Suite's language and aligning learning with key business goals like productivity and retention.Gwen highlights the crucial role of a performance consultant, emphasizing identifying root causes over quick training fixes. Learn practical strategies for adapting training needs analysis, demonstrating ROI in industries like hospitality and retail, and boosting employee retention.We also touch on tech for deskless workers, Gwen's perspective on AI in L&D, and essential career growth strategies, including the value of certifications and key soft skills like business acumen and communication.

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