How can organizations better support frontline workers and managers in today’s fast-changing workplace?In this episode of the eLearning Champion Podcast, Sherna Varayath speaks with JD Dillon, Chief Learning Architect at Axonify and author of The Modern Learning Ecosystem. With over 25 years of experience at companies like Disney, AMC, and Kaplan, JD shares practical insights on:Why frontline enablement is different from traditional trainingHow AI and digital assistants are transforming day-to-day frontline workReducing friction and empowering employees to perform at their bestWhat organizations often miss in onboarding and retention strategiesHow to support frontline managers, the “glue” holding operations togetherIf you’re an L&D leader, HR professional, or business manager looking to improve employee experience, retention, and performance, this conversation is packed with actionable ideas.

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