Digital accessibility and artificial intelligence is a hot topic in the economy right now as, like anything technologically new, it can be used for the power of good or the power of evil, it can include and enable people or it can exclude and discriminate against people, it can enhance the customer experience and it can drive customers off the wall with frustration. But how does it impact on the lives of people with a disability as employees, customers and fellow citizens?In this episode, Lesa shares her personal delight in the positive impact of digital accessibility and AI enabled products and services.

Ver todos los episodios