In this episode of Desperate for a DiagnosisPodcast, Kelly Leonard, Vice President of Creative Strategy at Second City and I discuss the exciting intersection of improvisation and healthcare. Who knew? We know there's very little funny about healthcare...well, that all depends how you look at it. But improvisational techniques and methodologies are surprisingly applicable to healthcare communications. Kelly highlights the crucial role that communication, empathy, and adaptability play in medicalsettings and in patient/physician/healthcare provider interactions. Kelly emphasizes "yes, and," as a foundational principle of improvisation and it's the name of his best-selleing book. By adopting this mindset, healthcare professionals can improve their communication skills and build stronger connections with their patients. Come explore the world of improv with us and its benefits in healthcare, also used by Cleveland Clinic and other hospital systems across the country. By embracing the principles of improvisation, healthcare professionals can create a more compassionate and effective experience. And you might even get an interesting story about a well-known Saturday Night Live comic and writer along the way. Couldn't let Kelly leave without spilling the tea about one of comedy's finest! Key Segments:02:52 Second City's Challenges and Innovations06:31 Improv in Healthcare: An Innovative Approach08:49 The Origin and Impact of Improv for Healthcare19:13 The Role of Improvisation in EffectiveCommunication33:13 Understanding Improvisation and Its Applications42:37 Improv Techniques in Healthcare45:10 The Essence of Comedy and Improvisation48:06 Medical Improv and Its Impact50:17 The Importance of Play in Learning56:50 Pitching Improv to Healthcare CEOs01:04:44 Measuring Success in Improv Programs01:07:09 A Leadership Story from Second CityConnect with Kelly Leonard:www.secondcity.comwww.secondcityworks.comLinkedIn: https://www.linkedin.com/in/kelly-leonard-b8495047/Connect with LauraEmail: [email protected]: www.desperateforadiagnosis.com⁠⁠YouTube⁠⁠⁠⁠Facebook⁠⁠

Ver todos los episodios