2:40 Associations must have a value-added proposition year-round, that’s what the pandemic taught us. 03:27 Many associations are old-fashioned and proud of it. 4:40  Associations are the guardians of a tremendous amount of specific sector knowledge – they should leverage it. 5:08 There are individuals teaching stuff on YouTube who get more views than many associations do in ten years. Associations are probably sitting on raw talent 09:45 Digital meetings tech is still embryonic. Compared to the industry in general it’s tiny. 11:25 An equilibrium will replace the ridiculous false dichotomy of digital versus face-to-face 14:50 The planners who have an existential angst towards technology shouldn’t be fearful. They will learn to use it as and when it suits them. It will just expand the scope of their work. 22:28 We should resist the norm that new technological discoveries are immediately usurped by a very small cabal of people with almost absolute control. 31:30 The people developing the metaverse don’t know what it is.  See omnystudio.com/listener for privacy information.

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