The CX Podcast

Por: Steven Van Belleghem
Every month Steven shares his view on the latest customer experience, marketing and technology news in a short update. On a regular bases, you can also listen to (parts of) his keynote presentations and interviews with experts in the field of customer experience and technology.

Steven is a thought leader on the transformation of customer relations and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.
197 episodios disponibles

Latest episodes of the podcast The CX Podcast

Mostrando página 5 de 10

8 CX Trends for 2021, by Steven Van Belleghem 07/12/2020
Steven’s week 185: News about DeepMind scientific breakthrough, Facebook buys Kustomer and more! 04/12/2020
Steven’s week 184: News about Bring Back Friday at Ikea, virtual healthcare and more! 27/11/2020
Steven’s week 183: News about Google Pay's major make-over, social commerce booming and more! 20/11/2020
Steven’s week 182: News about Apple Watch data, China watching big tech and more! 13/11/2020
Steven’s week 181: News about... fake news, Pokémon Go, Burger King supports McDonald's and more! 06/11/2020
Steven’s week 180: News about Shopify & TikTok collaboration, Instacart spectacular growth and more! 30/10/2020
Steven’s week 179 : News about Tesla’s full self-driving car, early Amazon Prime Day and more! 23/10/2020
Steven’s week 178: News about Apple’s new HomePod Mini, Disney Plus streaming and more! 16/10/2020
Steven’s week 177: News about: Apple Store, Big Tech monopolies and more! 09/10/2020
Steven’s week 176: News about growth of Twitch, Amazon's new payment system and much more 02/10/2020
In-depth interview about my book "The Offer You Can't Refuse" with Francesca Vanthielen 29/09/2020
Steven’s week 175: News about Disney+’s experiment, Amazon Care and more 25/09/2020
Steven’s week 174: News about Singapore contact tracing, Facebook Campus and Ray-Ban smart glasses 18/09/2020
Steven’s week 173: News about Wonder Lab, Apple's new keyboard and China blocks TikTok sell-off 11/09/2020
Steven’s week 172: News about TikTok acquisition, Facebook Horizon and more! 04/09/2020
Steven’s week 171: News about Google fact-check labels, Facebook ad boycott and more! 26/06/2020
Steven’s week 170: News about Facebook payment service, Tencent city in China and more. 19/06/2020
Steven calls with Jon Bird 14/06/2020
Steven’s week 169: News about IBM's decision about facial recognition, booming bots and more. 12/06/2020
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