Listen "Meeting in a Box"
Episode Synopsis
Finding time and methods to communicate CX efforts across a company with 900+ employees can be challenging. Steve welcomes guest Mark Slatin to discuss how Sandy Spring Bank synchronizes all their CX efforts through an innovative educational program that includes cross-functional activities.
More episodes of the podcast The CX Leader Podcast | A resource for customer experience leaders
All Good Things...
17/12/2024
A Soaring Transformation
29/10/2024
A Space for Customers
15/10/2024
Take the Transaction Out Of the Interaction
01/10/2024
Consistency Is the Key
17/09/2024
The CX Conundrum of Changing Minds
03/09/2024
The Harmonious Experience
20/08/2024
Encore: Eagles, Parrots, Doves, and Owls
06/08/2024
AI: Is It Hype Or Helpful?
23/07/2024
Talk Less, Listen More
09/07/2024
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.