388: Forrester Predictions 2025: Government 

21/01/2025 27 min
388: Forrester Predictions 2025: Government 

Listen "388: Forrester Predictions 2025: Government "

Episode Synopsis

Every year, Forrester looks to the future to predict what we think will happen across industries, geographies and technologies. This week, Forrester analysts Riccardo Pasto and Colleen Fazio join CX Cast host Martin Gill to discuss how Forrester’s 2025 Government predictions came together, and upcoming challenges to government CX.