Listen "377: How To Design Trustworthy AI Experiences"
Episode Synopsis
Eighty percent of UK consumers believe that firms should always disclose when they use AI, yet only 48% believe that AI powers self-driving cars. With such a mismatch between consumer expectations and knowledge, Enza Iannopollo, Forrester Principal Analyst, joins us to discuss how to use emerging EU legislation as a foundation to build trusted AI.
More episodes of the podcast The CX Cast
427: Volatility, Responsible AI, And Trust
04/11/2025
424: Live At CX Summit APAC, 2025
14/10/2025
422: Educating Future CX Pros
30/09/2025
420: CX Stakeholder Management
09/09/2025
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.