ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "346: Practitioner Stories: Journey Centricity At E.ON: Part 2"
Episode Synopsis
In our second episode showcasing E.ON’s journey toward customer centricity, we talk to Forrester VP and Principal Analyst Joana de Quintanilha and Keith Fletcher, International Customer Experience Manager at E.ON, to examine the inner workings of journeys at E.ON.
More episodes of the podcast The CX Cast
427: Volatility, Responsible AI, And Trust
04/11/2025
424: Live At CX Summit APAC, 2025
14/10/2025
422: Educating Future CX Pros
30/09/2025
420: CX Stakeholder Management
09/09/2025
In God we trust