Listen "327: Empathy Part II & Welcome New Analyst!"
Episode Synopsis
In this episode, we welcome back Senem Guler Biyikli, now officially an analyst! She joins us to discuss the link between anthropology and CX, her current research on empathy, and how to promote empathy in a digital environment.
More episodes of the podcast The CX Cast
420: CX Stakeholder Management
09/09/2025
415: Journey Innovation
05/08/2025