327: Empathy Part II & Welcome New Analyst!

24/10/2023 14 min
327: Empathy Part II & Welcome New Analyst!

Listen "327: Empathy Part II & Welcome New Analyst!"

Episode Synopsis

In this episode, we welcome back Senem Guler Biyikli, now officially an analyst! She joins us to discuss the link between anthropology and CX, her current research on empathy, and how to promote empathy in a digital environment.