Examining Customer Experience From Every Perspective

Latest episodes of the podcast The CX Angle

• The Priority Sale and the Future of B2B Selling
• Top 5 Budget Initiatives for 2021
• The Generational Impact on CX
• Positive and Negative Effects of Amazon on CX
• Episode 14 - CX Past, Present, and Future
• Positive Outcomes from COVID-19
• Retail Trends During COVID-19
• 5 CX Trends from COVID-19
• CX and COVID-19
• CX and the Retail Industry
• CX Winners and Losers - Hertz and Kroger
• CX and the Manufacturing Industry
• Solving Customer Experience for Black Friday
• AI, Smart Speakers, and Virtual Assistants
• CX Tech: CRM
• Three Barriers of Customer Experience
• CX Winners: Domino's
• Why Talk About CX?
• The CX Angle Debut Announcement