Episode Synopsis "Why Talk About CX?"

We are in the midst of a CX revolution and customers are demanding enhanced experience.  In this first episode of The CX Angle, itelligence Corporate Communication Manager, Jeremy Cross, and Customer Experience Sales Executive, Ryan Kubec, sit down and talk about the importance of CX, and why we should be talking about it.

Listen "Why Talk About CX?"

More episodes of the podcast The CX Angle

• The Priority Sale and the Future of B2B Selling
• Top 5 Budget Initiatives for 2021
• The Generational Impact on CX
• Positive and Negative Effects of Amazon on CX
• Episode 14 - CX Past, Present, and Future
• Positive Outcomes from COVID-19
• Retail Trends During COVID-19
• 5 CX Trends from COVID-19
• CX and COVID-19
• CX and the Retail Industry
• CX Winners and Losers - Hertz and Kroger
• CX and the Manufacturing Industry
• Solving Customer Experience for Black Friday
• AI, Smart Speakers, and Virtual Assistants
• CX Tech: CRM
• Three Barriers of Customer Experience
• CX Winners: Domino's
• Why Talk About CX?
• The CX Angle Debut Announcement