#76: Join host Suzanne Weller and Patricia Bravo (Founder of Bravo for You) as they explore why empathy requires courage in today's workplaces and how leaders can use empathy strategically without sacrificing results.
Key Topics:

Empathy isn't a soft skill — it's a strategic leadership advantage that requires courage to implement effectively.
Patricia defines empathy as "accurately identifying cues and clues to activate understanding"
Research: 10% increase in empathetic leadership = $1,000/employee/year productivity boost
The pitfall of confusing over-empathizing with over-responding
Set boundaries while maintaining understanding
Focus on genuine connection, not checking boxes

Key Takeaways:

Empathy saves time rather than draining time for busy leaders
Understanding ≠ agreement - it's about better decision-making data
Courage is required to prioritize empathy in traditional business cultures
Small investments yield big returns - 10 minutes can transform relationships
Results follow relationships - empathy drives productivity, loyalty, and discretionary effort

Notable Quote: "It's not about slowing down business. It's actually about creating relationship shortcuts, which saves time."
Find more information about Patricia Bravo at:

Linktree - https://linktr.ee/theempatheticleader
Substack - https://substack.com/@theempatheticleader

Connect with The Courage Effect:

Host: Suzanne Weller / Weller Collaboration
Website: https://wellercollaboration.com/thecourageeffect
Social Media: https://linktr.ee/suzanneweller

Substack: Sign up for Suzanne’s Reimagine Growth newsletter at https://suzanneweller.substack.com/about

Ver todos los episodios