How Retailers Can Replicate the Amazon Experience - with Virgil Ghik, Co-Founder at WeSupply Labs

09/03/2023 57 min Episodio 2
How Retailers Can Replicate the Amazon Experience - with Virgil Ghik, Co-Founder at WeSupply Labs

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Episode Synopsis

Erik sits down with Virgil Ghik, Co-Founder at WeSupply Labs, to talk about everyone's love-hate relationship with Amazon.How to replicate the Amazon experience for e-commerce success:Communication is key - over-communication FTWFocus on an easy shopping, checkout, delivery, and return experience3 things your customers love that won't change (per Jeff Bezos): Low prices, fast delivery, great customer experience^^ How to achieve all 3 of theseThe importance of walking through your own brand's purchase - and post-purchase - experienceHost: Erik Christiansen - https://www.linkedin.com/in/erikc/Guest: Virgil Ghik - https://www.linkedin.com/in/virgilghic/WeSupplyLabs - https://wesupplylabs.com/

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