Empathy, Accountability, and the ROI of Humanity: A Conversation with Claude Silver (Part Two)

15/10/2025 38 min
Empathy, Accountability, and the ROI of Humanity: A Conversation with Claude Silver (Part Two)

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Episode Synopsis

In Part Two of Clint’s conversation with Claude Silver, Chief Heart Officer at VaynerX, they discuss how empathetic leadership can drive culture, performance, and the bottom line. Claude shares how to create trust in flat organizations, why feedback is about connection (not correction), and what it really means to lead with heart. Plus, the pair explore how to scale emotional intelligence in a rapidly changing world. This is the second part of a two-part conversation.

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