Putting the customer first is the key step to making more sales with happier customers, so getting CRM right is a must.Jeroen Corthout and Salesflare are proving that it doesn’t have to be the bane of a salesperson’s life - instead creating smarter tools with customer centricity in mind. Join us on The Company Doctor to harness the power of customer centricity, learn from Jeroen’s journey, and hear how to make every customer feel like your most valued customer.Key takeaways from this episode:Never assume two customers’ needs are the sameDiscover what’s really important to clients, and organise around itKeep communicating with your team to stay alignedSend us a textLinks & references: https://www.thecompanydoctor.com/Gary Gamp: https://www.linkedin.com/in/garygampGeorge Clode: https://www.linkedin.com/in/georgeclodeGary's new book, Career Catalyst - available online now: https://www.amazon.co.uk/Career-Catalyst-Secret-Skills-School-ebook/dp/B0DFYVG6XY/ref=tmm_kin_swatch_0?_encoding=UTF8&qid=&sr=

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