In this episode of The CEO Moves, host Kurt Zelch sits down with Zulfiya Forsythe of The Omadli Group and they discuss AI-powered operational improvements for service businesses, focusing on real-world impact in the HVAC and contractor world.It highlights Zulfiya Forsythe's journey and insight, moving from human-driven processes toward innovative automation.The demo and discussion consistently center on Vicki, the AI assistant, as a disruptive force in business operations and customer service.I hope you enjoy this episode! Give it a like, share, and subscribe to not miss the content coming your way weekly. – Kurt and the CEO Moves podcast teamConnect with Kurt Zelch on LinkedIn: https://www.linkedin.com/in/kurtzelch/Visit the Leap Business Advisors website here: https://leapbusinessadvisors.com/Listen to The CEO Moves on these podcast platforms:Spotify: https://open.spotify.com/show/7ChbcKdlBIDIP1Dz5LWwkw Apple Podcasts: https://podcasts.apple.com/us/podcast/the-owners-journal/id1788864093 Amazon Podcasts: https://music.amazon.com/podcasts/40827b28-6570-4a2f-ba2a-a741213aebf5/the-owner's-journal#theceomoves #adamtucker #atcne #kurtzelch #missiondrivenleadership #addictiontreatment #cultureofcollaboration #ceostrategy #LeadershipDevelopment #CEOStrategy #BusinessGrowth #StrategicLeadership #LeadershipJourney #OwnerOperator #GrowthStrategies #DecisionMaking #TeamCulture #LeadershipLessons #OperationalExcellence The Owner’s Journal / CEO Moves is a podcast hosted by Kurt Zelch, offering candid conversations and tactical insights for owners, founders, and CEOs navigating the complex world of leadership and business growth. From operational strategy to leadership mindset, each episode dives into the realities of building a high-performing company. Learn how seasoned leaders make decisions, adapt to challenges, and drive success - all from a first-hand perspective.

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