From the Call Center to the C-Suite: Denise Swafford's Journey of Scaling Success in the Trades

19/03/2025 41 min
From the Call Center to the C-Suite: Denise Swafford's Journey of Scaling Success in the Trades

Listen "From the Call Center to the C-Suite: Denise Swafford's Journey of Scaling Success in the Trades"

Episode Synopsis

Join us for an inspiring episode of The Catalyst for the Trades, featuring Denise Swafford, Chief Commercial Officer at P1 Service Group. Denise shares her incredible career journey, starting from humble beginnings in the call center to reaching the C-suite. Discover how her dedication, resilience, and passion for the trades propelled her to achieve remarkable success and become a leading voice for women in the industry.Timestamps:00:00 - Introduction and Guest Background02:45 - Denise's Early Career and Introduction to the Trades07:30 - The Importance of Mentorship and Networking12:15 - Overcoming Challenges and Gender Barriers in a Male-Dominated Industry17:00 - Denise's Transition from Call Center to Leadership Roles21:45 - Strategies for Scaling Success and Building High-Performing Teams26:30 - The Power of Continuous Learning and Personal Development31:15 - Denise's Vision for the Future of the Trades Industry36:00 - Key Takeaways and Actionable Advice for Aspiring LeadersGuest Details: Denise SwaffordTitle: Chief Commercial Officer at P1 Service GroupBackground: Denise Swafford is a seasoned leader with extensive experience in the trades industry. She rose through the ranks, starting in the call center and progressing to various leadership roles before achieving her current position. Denise is a strong advocate for women in the trades and is passionate about fostering a culture of growth and development within organizations.Relevant Links:Catalyst for the Trades PodcastP1 Service GroupCI Web GroupThe Opus and Golds GroupEnjoyed this episode? Subscribe to "The Catalyst for Trades" on Apple Podcasts, Spotify, or your preferred platform. Share this episode with aspiring and established leaders, and stay tuned for more insights on driving business success and personal leadership growth.

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