Listen "How to Steer Conversations Back on Track"
Episode Synopsis
Bilshan is joined by Timothée Grenade, COO of Maureva and certified CliftonStrengths coach. They talk about how to handle conversations that go off track and how to bring them back without dismissing the person. These are emotionally charged conversations, especially in HR and leadership settings. When steering them back to what really matters, one needs to be both firm and respectful at the same time.
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